PRIVACY POLICY

​​1. INFORMATION WE COLLECT

Personal Data

We may collect personally identifiable information, such as:

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• Name and contact information (email address, phone number)

• Company information and job title

• Technical requirements and project details

• Any other information you voluntarily provide

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Usage Data

We may collect information automatically when you visit our Service:

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• IP addresses

• Browser type and version

• Pages visited and time spent

• Device information

• Cookies and similar tracking technologies

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2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

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• Provide, operate, and maintain our Service

• Respond to your enquiries and provide customer support

• Send you updates about our services and industry insights

• Improve our website and develop new features

• Comply with legal obligations

• Protect against fraudulent or illegal activity

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3. LEGAL BASIS FOR PROCESSING (GDPR)

We process your personal data under the following legal bases:

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• Consent: When you provide explicit consent for specific processing activities

• Contract: To perform contractual obligations or take steps before entering a contract

• Legitimate Interest: For business operations, improving our services, and direct marketing

• Legal Obligation: To comply with applicable laws and regulations

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4. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal data to third parties. We may share your information:

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• With service providers who assist in our operations (subject to confidentiality agreements)

• With cloud partners (such as AWS) when relevant to your enquiry

• When required by law or to protect our rights

• In connection with a business transfer or merger

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5. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own, including the United States and India, where we have operations. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

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6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact information and enquiry details are typically retained for up to 7 years for business and legal purposes.

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7. YOUR DATA PROTECTION RIGHTS

Under GDPR and other applicable laws, you have the following rights:

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• Access: Request copies of your personal data

• Rectification: Request correction of inaccurate information

• Erasure: Request deletion of your personal data

• Restriction: Request limitation of processing

• Portability: Request transfer of your data

• Objection: Object to processing based on legitimate interests

• Withdraw Consent: Withdraw consent at any time where we rely on consent

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To exercise these rights, please contact us using the information provided below.

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8. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

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• Ensure proper website functionality

• Analyse website usage and performance

• Remember your preferences

• Provide personalised content

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You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

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9. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

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10. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

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11. CHILDREN'S PRIVACY

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

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12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

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13. CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

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EngineLab Limited
Email: hello@enginelab.io
Address: 6 Beech Close, Stansted Mountfitchet, Essex, CM24 8XY

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For complaints regarding data processing, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local data protection authority.

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This Privacy Policy is governed by the laws of England and Wales.